Dear Insurance
Professionals
A significant amount
of J & M's work comes directly from assignments made by
professionals within the claims departments of insurance companies,
and home builder warranty companies. J & M is a preferred
mitigation / remediation vendor for a number of these companies
in the Phoenix area.
One of the primary
benefits of working with J & M is our capacity to get any
size job done quickly and completely. We have invested over
$2,000,000 in specialized equipment and technology.
Based on our experience in the insurance industry, J & M's
technicians have been trained to:
- Address the homeowner’s
immediate issues in order to reduce claim-related damages.
- Work within the
guidelines set forth by each insurance company. For example,
obtaining adjuster approval before removing carpet, before perforating
walls, before cutting drywall, or before disposing of damaged
contents.
- Differentiate between
claim-related damages and pre-existing damages.
- Identify subrogation
and obtain the proper documentation and evidence to support
it.
J & M uses a
number of state-of-the-art "Job Documentation" protocols.
One of these is "Moisture Mapper" which meets or exceeds
IICRC S-500 Standards. To see a sample of the moisture mapper
report please go here.
This detailed documentation
is designed to give you and / or your insurance adjuster a comprehensive
overview of the work completed.This cost-free, immediate, neat,
accurate, and comprehensive loss documentation promotes accurate
and cost-effective claim solutions.
All of our documentation
includes:
- A Loss Report noting
the areas affected, damages observed to the structure and contents,
subrogation comments, and services completed to date.
- Digital photos of
the areas affected and claim-related damages.
- Diagram of the loss
including measurements.
- Moisture Mapping
Sheets that note the moisture content of the affected structural
materials.
- Drying Logs that
note the Temperature, Relative Humidity, GPP, and Grain
- Depression of the
affected areas of the loss, as well as an unaffected area to
serve as a comparison.
- Invoicing based
on agreed pricing with the Insurance Company.
- Timely and accurate
communication with the insurance company’s claims adjuster
via phone, fax, and email.
Our loss report and
related paperwork enables adjusters to address subrogation,
separate prior damages from those associated with the claim
event, set appropriate reserves on a claim, and address structural
and content damages beyond mitigation / remediation.
J & M is firmly
committed to professionally handling all of our assignments.
It is our hope that this commitment serves as an extension of
the level of service you already provide your valued policyholders.
Below is a complete
listing of our services.
Please take a few minutes and review the work documentation
and equipment sections of the site.
J
& M, Inc. is your complete service provider.
"One Call and We Do It All"
Please call us at 480-706-0737 for
a FREE Estimate and to discuss your
personal needs. We're members in good standing with the BBB, IICRC,
RIA and IAQA
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